FAQ

Architectural Systems strives to make your experience as seamless as possible. Below are some frequently asked questions that you may have. If you have a question that is not answered here, please contact sales@archstems.com for an expert answer!

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What are your office/showroom hours?

9am to 5pm Monday through Friday. Appointments are required for showroom visits. Showroom is 'to the trade' only. To arrange for an appointment please contact sales@archsystems.com or our corporate office at 212.206.1730 or outside New York at 800.793.0224.

The Architectural Systems showroom is located at 150 W. 25th Street, 8th floor, New York, NY.

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How do I order or obtain additional information on your products?

One of the Architectural Systems Account Executives would be happy to assist you. We can provide you with pricing, specifications, maintenance, installation or warranty information on any of our products.

Please call our corporate office at 212.206.1730 or 800.793.0224 if you're calling from outside New York.

For images or press inquiries, please contact Kiel Wuellner, or call (646) 460-8256.

Which industry tradeshows/conferences and event sponsorships do you participate in?

Architectural Systems, Inc. will be participating in the following for 2013. We look forward to seeing you there!

Globalshop

HD Expo

IRDC

boutiqueDESIGN

BOFFO Building Fashion

Holiday House

Retail Design Collective

How often do you add new products to your collection?

Sourcing new products is an ongoing process - collections are added and introduced throughout the year. Register to receive our e-mail product introductions featuring WHAT'S NEXT® in materials.

Do you create custom products for projects?

We welcome the opportunity to partner with you to create custom products that meet your specific design criteria. ASI capabilities include specialized sourcing, custom finishing, fabrication, and value-engineering when necessary. Typically, there is a charge for custom samples.

What is your sample policy?

Stock samples are available at no charge. Please fill out our Sample Registration Form before processing your request. Additional charges may apply for custom samples - please discuss with an Account Executive. If you are a student or educator, please follow the appropriate steps on the Sample Registration Form.

Where do you ship materials?

We ship material globally. Most orders are shipped FOB point of origin or from centrally located distribution terminals throughout North America to minimize cost.

What are your credit terms?

All made-to-order products require a 50% deposit. First time buyers are prepayment ONLY. Standard industry terms are available to qualified accounts.

Do you provide additional services?

Yes, with the continued development of key strategic alliances we are now able to offer the following construction/installation/fabrication services to further assist you in executing all phases of the construction process:

  • Custom architectural millwork
  • Fabrication, installation and design development of store fixtures, display and freestanding elements
  • Custom graphic imaging consultation

How can I arrange for Architectural Systems to distribute my products?

We continuously seek innovative products that inspire our clients. To further discuss how Architectural Systems can provide distribution or consultation for your company's products, please contact Nancy Jackson or Ronald Jackson at 212.206.1730.

Who can I contact about job opportunities at Architectural Systems?

ASI is always looking for dynamic team players that are knowledgeable and enthusiastic about materials for interior architecture. Please fax a resume and cover letter to 212.206.1736 or submit via email.